BASORA Shipping Policy

We aim to process BASORA orders as quickly as possible.

Order Processing

Orders are typically processed within [1–3 business days].

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

Delivery Times

Estimated delivery times are:

Ireland: Standard(6-10 business days) Express(3-5 business days)

Delivery times are estimates and may vary due to circumstances outside our control, including carrier delays, customs processing, weather, or other unforeseen events.

Delivery Address

Please make sure your shipping address is correct before completing your purchase.

If you enter an incorrect address, contact us as soon as possible. We cannot guarantee that we will be able to change an order once it has entered processing.

Lost or Damaged Orders

If your order arrives damaged, please contact us at emurtagh05@gmail.com and provide photographs of the packaging and product.

If your order appears to have been lost or has not arrived within the expected delivery period, please contact us so we can investigate with the delivery carrier.